I hope that you, our much-valued customers, are keeping safe as we face what is, without doubt, a global crisis that is unprecedented in modern times.

Further to the Prime Minister's announcement, and their intention to action a third lockdown in England from early hours of Wednesday 6th January, we would just like to assure you that Ballcock & Bits LTD will be playing its part in supporting and supplying our customers, and the construction industry.

The government has outlined essential industries such as construction are to remain open, those who offer essential retail, which include builders merchants and suppliers of building materials, as well as essential trades.

We will continue to operate our normal service, as we have throughout recent months, and will continue to do so for as long as possible throughout this period. Please rest assured that our number one priority is the safety of our colleagues, customers and suppliers. This remains of paramount importance.


We are operating 7.30am to 5.30pm Monday to Friday and Saturday 8am-1pm for all your essential plumbing, heating and bathroom supplies.


Plumbing and Heating

VISIT US: We are still able to provide plumbing, heating and bathroom goods in store.

CALL AND COLLECT: Please give us a call on 01344 481212 to order products, arrange a suitable collection time and make a payment. your goods will be waiting outside the front of the shop, labelled up for you to collect.

FREE DELIVERY: To use the delivery service, please use our online chat service or call us on 01344 481212 to order products, arrange a suitable delivery time and make a payment. Your goods will be delivered on time, in the safest way possible.

PLEASE NOTE: Local delivery only and £30 minimum order.


The Bathroom Showroom

Our showroom is now CLOSED!!! Deemed non essential, our showroom is closed until restrctions are lifted.

All home visits are AVAILABLE! book yours today

Or call us on 01344 481212 to find out more.


Special Orders

We are also pleased to offer our customers the option to place boiler spares orders directly with our spares distributor from your home.

To do this, please follow the simple steps below:

  • 1. Log in to
  • 2. Navigate the website to find the required part
  • 3. Add the part to the online basket
  • 4. Go to the checkout
  • 5. You will then need to add "RG12 9BJ" as the branch postcode
  • 6. Then complete the appropriate billing and delivery address
  • 7. Finally, pay with your chosen credit/debit card and wait for the delivery from Parcelforce

We believe by offering you these new facilities it will allow your business to continue to run as smooth as possible.

As always, we can be contacted by email at and telephone on 01344 481212 (MON-FRI: 8AM-5.30PM) for any issues or questions.

As this is a rapidly changing situation, we will continue to follow the advice of our Government as well as Public Health England. Please keep visiting our website and social media platforms for any updates on the situation.

Best wishes,

Ballcock & Bits

Ballcock & Bits

With over 50 years of industry experience, Ballcock & Bits Ltd are the areas leading supplier of plumbing, heating and bathroom supplies. We deliver a reliable, reputable service to both domestic and commercial customers, including local councils, in Bracknell, Wokingham, Reading and across Berkshire.

Find out more

What our customers say

This may only be a small independent plumbers merchants but worth its weight in complete Plumbing & Heating gold. Bob in particular has truly remarkable knowledge of the trade making the experience a true delight every time I undertake a visit at Ballcock and Bits.

– Sam W. via Google

Good value, great knowledge & service!

– John M. via Google

Simply put the best plumbers merchants there is. Friendly and Knowledgeable staff make a huge difference.

– Roy G. via Facebook