COVID 19 UPDATE-IMPORTANT CHANGES- PLEASE READ ALL!

I hope that you, our much-valued customers, are keeping safe as we face what is, without doubt, a global crisis that is unprecedented in modern times.

We have kept our company open and fully functioning as long as possible, and we would love nothing more than to be able to continue to operate normally. However we do not live in ‘normal’ times at present, and after a careful assessment of all our options involving all our customers alike, as well as our employees and suppliers, we feel that we must do the right thing for the greater good.

We will operate a reduced opening time from 8.00am to 12.00pm Monday to Friday for essential plumbing and heating supplies. During these opening hours, we will be providing a delivery service (order information below). We will also be closed all day Saturday.

Plumbing and Heating:
We are still able to provide plumbing and heating goods in store. To use the delivery service, please use our online chat service or call us on 01344 481212 to order products, arrange a suitable delivery time and make a payment. PLEASE NOTE: Local delivery only and £15 minimum order.

The Bathroom Showroom:
All home visits and the showroom are cancelled/closed for the foreseeable future.

Special Orders:
We are also pleased to offer our customers the option to place boiler spares orders directly with our spares distributor from your home. To do this, please follow the simple steps below:

1. Log in to www.heatingreplacementparts.co.uk
2. Navigate the website to find the required part
3. Add the part to the online basket
4. Go to the checkout
5. You will then need to add "RG12 9BJ" as the branch postcode
6. Then complete the appropriate billing and delivery address
7. Finally, pay with your chosen credit/debit card and wait for the delivery from Parcelforce

We believe by offering you these new facilities it will allow your business to continue to run as smooth as possible.

As always, we can be contacted by email at Info@ballcock-bits.co.uk and telephone on 01344 481212 (MON-FRI: 8AM-12PM) for any issues or questions.

As this is a rapidly changing situation, we will continue to follow the advice of our Government as well as Public Health England. Please keep visiting our website and social media platforms for any updates on the situation.

Best wishes,

Ballcock & Bits

Ballcock & Bits

With over 50 years of industry experience, Ballcock & Bits Ltd are the areas leading supplier of plumbing, heating and bathroom supplies. We deliver a reliable, reputable service to both domestic and commercial customers, including local councils, in Bracknell, Wokingham, Reading and across Berkshire.

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What our customers say

This may only be a small independent plumbers merchants but worth its weight in complete Plumbing & Heating gold. Bob in particular has truly remarkable knowledge of the trade making the experience a true delight every time I undertake a visit at Ballcock and Bits.

– Sam W. via Google

Good value, great knowledge & service!

– John M. via Google

Simply put the best plumbers merchants there is. Friendly and Knowledgeable staff make a huge difference.

– Roy G. via Facebook