This may only be a small independent plumbers merchants but worth its weight in complete Plumbing & Heating gold. Bob in particular has truly remarkable knowledge of the trade making the experience a true delight every time I undertake a visit at Ballcock and Bits.
Being fitters themselves, the knowledge, support and expertise provided by the staff, along with supplying only products the staff would use themselves, is considered the best! This soon became what made Ballcock & Bits different; plumbers wanted the best products for competitive rates whilst the public needed the expert advice and support. This unique quality is still visible in Ballcock & Bits today!
Due to the growing success, Ballcock & Bits were able to open a bathroom showroom for customers to view the products due to the ever-increasing amount of custom. Managing Director Robert (Bob) Kind remains a well-known name and face in the shop to this day, serving the same customers from when he joined all the way to brand new account customer sign ups.
In just over 36 years, Ballcock & Bits has seen competition come and go in the Bracknell area, but Ballcock & Bits is still standing strong as the longest running independent merchant in the area. Ballcock & Bits has featured in the Bizarre magazine and made an appearance on Radio 1 for its great name. There has also been a space for Director John Lovejoy in the book of who’s who. Ballcock & Bits continues to expand, employing more staff to support the showroom, customers at the trade counter and account management. Much of the ever-growing success is largely to do with the customer service, expertise and care that goes into every customer interaction. It was present 36 years ago, still present now and will be present forever in the future. We’re proud to be Ballcock & Bits!
Good value, great knowledge & service!
Simply put the best plumbers merchants there is. Friendly and Knowledgeable staff make a huge difference.